Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Bathsheba Surf. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy: All orders sent by Royal Mail Tracked in 100% recyclable paper and cardboard packaging - the only plastic will be the packaging our suppliers use that we may reuse to ensure safe delivery.

Shipment processing time

All orders are processed within 2-3 business days - usually same/next day processing for everything apart from boards. Orders are not shipped at weekends or on bank holidays. (If we need to use a courier, they may deliver on these days)

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Usually £3.95 for orders under £50, £35 for surfboards, £9.99 for skateboards & £19.99 for bodyboards and skimboards.

Shipment method

Estimated delivery time

Shipment cost 

UK (not including surfboards/bodyboards) All orders via Royal Mail Tracked/Signed For.

2-3 business days

Free (£3.95 on orders under £50)

Europe mainland (not including surfboards)

3-7 business days

£25

Rest of the world (not including surfboards)

3-14 business days

£25

 

Delivery delays can occasionally occur.

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes:

Bathsheba Surf is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

Bathsheba Surf is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Returns Policy:

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.